We offer free shipping on all orders over USD$50 to supported locations worldwide, including the UK, USA, Australia, UAE, SA and most countries in Europe.
Processing Time
Once your order is placed, the Creamcy team works diligently to prepare and pack your items. Most orders are processed within 3 business days. Orders placed before 5 P.M. (GMT+08:00) on business days are often processed the same day, while those placed after 5 P.M. (GMT+08:00) or during weekends and holidays will be processed within the specified timeframe.
Shipping Time & Costs
Free standard shipping on orders over USD$50 (after promo codes & discounts).Express Shipping: 3 - 6 business days with flat rate charge of USD$12.99.
* Each customer will be provided with a tracking number via email, allowing you to follow your package.
Free Returns:
All our products come with the Creamcy Cases Satisfaction Guarantee. That means you can return or exchange any items that you are not 100% happy with within 30 days of your delivery.
Please check our full return / exchange policy here.
Creamcy products are made with carefully selected materials. Please handle with care for longer product life. Protect from direct light, heat and rain.
- Should it become wet, dry it immediately with a soft cloth
- Do not carry heavy products that may affect the shape of the bag
- Clean with a soft, dry cloth